Public Relations Office - URP
The Public Relations Office (URP) is a vital service that serves as a point of contact for patients. Its primary role is to listen to their needs, collect suggestions, improvement proposals, or reports of any service issues, and provide accurate information about the healthcare services and facilities available.
The mission of the Public Relations Office (URP) also includes ensuring that users receive the necessary assistance and support for any type of need or requirement.
At Casa Sollievo della Sofferenza Hospital, the URP operates under the coordination of the Unit for General Affairs, Legal Matters, Contracts, and Privacy Protection, with direct involvement from Department Managers and continuous oversight by the Medical Directorate, Forensic Medicine, and the General Directorate.